Mannix and Neale present three suggestions for group formation.
- Diverse groups are appropriate for tasks involving innovation and creativity, while homogeneous groups are better for exploitation and implementation of existing knowledge.
- Careful attention needs to be paid to control process problems in diverse groups, more so than in homogeneous groups.
- Efforts need to be made by group mediators to ensure that minority voices are heard, ensuring that group stereotyping and muffling are suppressed.
Group Diversity vs. Homogeneity
by John McMurdy
http://www.nae.edu/File.aspx?id=47606
Elizabeth Mannix, Margaret Neale
https://kushima38.kagoyacloud.com/?p=30013
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What Differences Make a Difference?
The Promise and Reality of Diverse Teams in Organizations
by Elizabeth Mannix and Margaret A. Neale
http://isites.harvard.edu/fs/docs/icb.topic143730.files/MannixNeale_2005.pdf