Collecting knowledge is the easy part of knowledge management. We’re not constrained by information, we are constrained by sense making … what to do with the information.

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Knowledge management processes:

• Generating new knowledge.
• Accessing knowledge from external sources.
• Representing knowledge in documents, databases, software and so forth.
• Embedding knowledge in processes, products, or services.
• Transferring existing knowledge around an organization.
• Using accessible knowledge in decision-making.
• Facilitating knowledge growth through culture and incentives.
• Measuring the value of knowledge assets and the impact of knowledge management.