Books can be transferred between people. Knowledge is more complex. Knowledge transfer is not a linear process managed by administrators. It is a matter of culture change, with knowledge as integral to the culture.
Knowledge is socially constituted, and not simply held by individuals. Explicit knowledge is only the tip of the iceberg. We need to address implicit knowledge, and most importantly, tacit knowledge. Knowledge is acquired through shared experience, typically by involvement in a particular form of life, with distinctive language games.
On this basis, it is important to create environments in which experience can be shared, and where knowledge can be given practical meaning. In the context of innovation, we can seek to develop innovation systems, contexts in which new ideas can be developed and applied.
In the context of the workplace, we need to facilitate dialogue, and partnership arrangements which engage the local actors, as well as the social partners and external research resources.