Tom Peters

It’s the people who do the work.
It’s the people who make the customer connection scintillating or sour.
It’s the people who generate the growth and profit.
It’s the people that matter—as individuals as much or more than as service providers.

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One Response to Tom Peters

  1. shinichi says:

    The Excellence Dividend: Principles for Prospering in Turbulent Times from a Lifetime in Pursuit of Excellence

    by Tom Peters

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